Dear Board of Directors Essay

After executing a Broad Differentiation technique, Andrews Company wanted to have profoundly requested items in every one of the market sections, hold the greater part piece of the overall industry contrasted with our rivals and increment the estimation of our firm constantly 2021. We accepted that this technique could get us to that point and we have effectively done as such. The beginning up of Andrews Company end up being more troublesome than foreseen because of significant expenses in advertising and R&D, putting resources into mechanization of sensors and because of our choice to take out a large portion of our credits in the beginning periods of our item, prompting negative benefits for the initial two years. In any case, Broad Differentiation beneficially brought Andrews piece of the overall industry up to 30.93% exceeding the opposition (Exhibit 1). Andrews Company will keep on executing this system with the objective to hold popularity, keep reducing expenses with complete quality administration activities and by reconsidering our ability and creation issues, which will be talked about over the span of our investigation. Innovative work Legitimate portion of assets towards innovative work end up being of high significance, permitting clients to approach better-quality items. Andrews Company adequately balanced every item to their appropriate perfect spot on the perceptual guide by utilizing the fragment habitats and perfect spot counterbalances yearly. This permitted Andrews to increase ideal market request, prompting us having the option to charge a more significant expense than contenders later on, in this manner acquire higher benefit among different activities. Our popularity was fundamental in balancing the expenses related with putting resources into advertising and limited time spending plans, purchase/sell limit and mechanization of items. Advertising By putting stubbornly in promotion and deals in all the market portions, we had the option to expand availability and market request. It was Andrews’s objective to have our items be in the brains of clients of various types and charge a premium for our phenomenal plans. Another favorable position Andrews had over our rivals was that we estimated at our latent capacity piece of the pie, instead of our genuine, in view of the assumption our clients will be faithful to our image and we would keep on putting resources into promoting consumptions. When we feel good that we hold enough piece of the overall industry, we would then be able to begin to reduce expenses in this office. Accounts Observing spending and Andrews funds was maybe the most imperative piece of our prosperity. In the previous long periods of our organization we took out enormous amounts of long haul obligation to help fund interest in robotization and bringing down the expense of creating sensors. Every year Andrews encountered a precarious increment in deals, while variable expenses step by step expanded (Exhibit 2). The additional obligation we took out at an early stage we accept to have helped with the emotional increment in benefits every year (Exhibit 3). One thing Andrews could have never really help with the expansion in benefits was to give stock, which would have helped raise progressively funding to put resources into limit abilities. Be that as it may, we felt that giving stock would have weakened the cost. We effectively raised our stock cost to $281.95 before the finish of 2021 (Exhibit 4). A 723% expansion from the beginning of 2014. Creation An obstruction for additional achievement of Andrews Company was creation versus limit. While creation was as much as 18,000+, limit just came about in approximately 11,000. Every year we slowly put increasingly more in robotization and limit because of our rising benefits, which permitted us to improve our edges (Exhibit 5). We ought to have appropriately put resources into limit in the previous rounds to help overcome any issues among limit and creation. Notwithstanding, Andrews’s system was to concentrate on accurately modifying our items on the perceptual guide to their optimal spots and we intended to never contribute to such an extent this couldn't occur. TQM and Human Resources In 2017, Andrews satisfied work needs and we paid our representatives a higher rate than contenders. This strategy had the option to place a portion of different representatives in serious firms to picket for a few days, bringing about a higher piece of the overall industry and a superior notoriety among clients and potential workers. Andrews likewise went through cash every year on preparing representatives for a limit of 80 hour and enlisting spend of about $4.5 million every year, expanding our efficiency file to 129.9% before the finish of 2021. Toward the start of 2016, Andrews settled on an official choice to put resources into complete quality administration. Of a financial plan of $4 million, we allocated $1.5 million in 2016 and 2017, at that point another $600 thousand of every 2018. After this sum was spent, we would have seen consistent losses and selected to top out at $3.6 million. The generous speculation permitted us to lessen work and material expenses, while expanding request, in this way permitting us to consistently build benefits every year, particularly during this three-year length when contenders didn't spend enough in TQM. The Future of Andrews Andrews Company will keep on utilizing its technique for expansive separation in the forthcoming years and plans to give stock so as to help with putting resources into limit gives that we’ve had before. We will keep on spending on advertising, innovative work and remunerating our representatives sufficiently so as to keep our high piece of the pie. Recognizing our items will keep on being absolutely critical, offering customers an unrivaled plan. Informative supplement

World Business Council Sustainable Development

Question: Examine about the World Business Council for Sustainable Development. Answer: Presentation: Environmental change is a worldwide issue that negatively affects the world. Subsequently, it should be tended to in future in an appropriate way. There are a few factors that is causing environmental change. These issues should be tended to. The consuming of oil, coal, gaseous petrol and others should be halted as this is a significant explanation of environmental change. Individuals everywhere throughout the world should be productive and completely mindful of the negative effect of environmental change. This mindfulness will limit them doing things that are causing environmental change. The superfluous chopping down of the trees should be halted as trees can kill environmental change. In particular, individuals should concentrate on utilizing elective contamination free assets so as to stop environmental change. These are the ways by which the issue of environmental change can be tended to. The organizations have a noteworthy task to carry out in the environmental change. The organizations should utilize sustainable power source in their business activities, as they are not hurtful for the earth. Likewise, the organizations should convey inventive low carbon innovations as an answer of environmental change. The organizations everywhere throughout the world should execute different maintainable methodologies so as to battle with the developing issue of environmental change (wbcsd.org, 2017). Different partners of the organizations need to step up to battle the issue of environmental change. The legislature ought to present different ecological standards and guidelines that will constrain the individuals and business to receive eco-accommodating business systems. The shoppers should be very much aware about the negative impacts of environmental change. They ought not utilize plastic sacks, oil, gases and others. The financial specialists need to put their cash in various types of eco-accommodating business ventures. In this, manner, they can advance the consciousness of environmental change (wwf.org.uk, 2017). In such manner, the principle point of the NGOs is to make the world mindful about the negative impacts of environmental change. Likewise, they have to show the world the approaches to destroy the impacts of environmental change (atlantic-community.org, 2017). The above conversation demonstrates the different approaches to stop environmental change. Be that as it may, numerous hindrances are there in those ways. Barely any organizations everywhere throughout the world are utilizing sustainable power sources for their business tasks. Then again, it very well may be seen that the legislatures are not presenting enough severe guidelines and strategies to stop environmental change. One of the significant hindrances is the absence of mindfulness about environmental change in the individuals of everywhere throughout the world. These are the fundamental deterrents (climatepolicyinfohub.eu, 2017). Be that as it may, there are approaches to beat these impediments. The organizations everywhere throughout the world need to underline on the utilization of sustainable power sources. In such manner, the legislatures should utilize exacting ecological approaches that the organizations must follow. Mass mindfulness is the fundamental method to reduce the obstructions. Individuals everywhere throughout the world must know the negative effect of environmental change on their families and group of people yet to come. In such manner, the administration and different NGOs should take the duties to make them know the negative impacts of environmental change (climatepolicyinfohub.eu, 2017). References Environmental Change Adaptation: Needs, Barriers and Limits | Climate Policy Info Hub. (2017).Climatepolicyinfohub.eu. Recovered 31 March 2017, from https://climatepolicyinfohub.eu/environmental change-adjustment needs-hindrances and-cutoff points Handling environmental change: financial specialists can assume a key job. (2017).WWF. Recovered 31 March 2017, from https://www.wwf.org.uk/refreshes/handling environmental change-financial specialists can-assume key-job The job of business in environmental change. (2017).World business committee for supportable turn of events. Recovered 31 March 2017, from https://www.wbcsd.org/Overview/News-Insights/Insights-from-the-President/The-job of-business-in-environmental change The Role of NGOs in Effectively Addressing Climate Change - Your Opinion - Atlantic Community. (2017).Atlantic-community.org. Recovered 31 March 2017, from https://www.atlantic-community.org/ -/the-job of-ngos-in-viably tending to environmental change

7 Wrong Reasons for Wanting to Become a Pilot

7 Wrong Reasons for Wanting to Become a Pilot The dream of becoming a pilot is a great one, as its a very unique career path. However, a lot of people have numerous misconceptions about the experience of a pilot.This drives them to have very unrealistic expectations of the job and it causes negative reactions when they encounter the realities.The mind-boggling statistics of aviation schools helps elaborate this.Research showed that 50% to 70% of future pilots in the United States drop-out of aviation schools. This makes it the discipline with the highest dropout rate. Why does this happen?There are numerous reasons this could be happening, such as lack of funds to complete training or receiving poor instructions from flight instructors, etc.But one that stands out is that this happens because the process is not what people expect.Most people with the ambition of becoming a pilot have the view that it will open them up to glamorous life and all they need to do is just sit and press a few buttons in a cockpit.How terribly wrong co uld that be?Being a pilot is a rigorous job that requires determination and focus in order to achieve success. Flying a plane is a lot of work both in training and in practice.So, expecting to breeze right through training and start flying to exotic destinations, while earning millions of dollars for working just 3 times a month is quite hilarious.This is what breaks most students; the realities are simply different from their expectations.Furthermore, there is a huge shortage of pilots globally as a result of pilots reaching the required retirement age and no qualified replacements due to these dropouts. Source: Pilot Career NewsAbove is a chart that shows this huge demand globally, with Asia, Europe and North America taking the lead.Before we go further and see the wrong reasons for wanting to become a pilot, lets have a look at some general facts about being a pilot:GENERAL FACTS ABOUT PILOTSPilots Do Not Earn as Much as You’d ExpectSo you thought that becoming a pilot would enlist you into the lifestyle of the rich and famous?Well, to burst the bubble, it wont.As a matter of fact, when you start out as a pilot youd most likely not be making much.So yes, you will be transporting hundreds of people a day for an average salary at best.As a Reserve Pilot, There is no GuaranteeWhen working as a pilot, you could be “on reserve.This means that youll sit around the airport for most or all of your day, hoping for a senior pilot to call in sick, in order for you to fly. Hows that for glamorous?In fact, there are days youll sit at the airport for more than 10 hours, pace back and forth b etween terminals, try to catch as much sleep as you can and have to eat at the same eatery throughout the day.When a more senior college is off for a week, you then get to fly for some days.Expect Very Hectic SchedulesThis is a huge reality youll have to come to terms with if you intend to become a pilot.As a pilot, you will most likely be on duty for 20 to 23 days of a month and have just a few days to yourself or family.Whats more, your commute time to see your family or have time to yourself is a part of your off days.So you will end up using either a day or two out of the limited time you have to get back to your family.Seniority is the Order of the DayEvery aspect of the airline industry is hinged on seniority. A pilot having less flight experience but a longer duration at a company will always have a higher priority than one who just has experience.It doesnt make sense, but that’s how it works.It is best practice to stick to one job and grow as most companies give your work duration with them greater preference than your time in the air.Now that’s out of the way, let’s have a look at the wrong reasons for wanting to be a pilot.WRONG REASONS FOR WANTING TO BECOME A PILOT1. Love for TravelingA lot of people think that because they love traveling, they should become pilots but that is a very wrong reason to make a career choice in piloting.Piloting is not the only profession that entails moving from place to place. In fact, it isnt like most people think.A lot of people think that pilots travel around the world constantly so they will have time to go sightseeing and explore new cultures and meet new people.Well, sorry to disappoint you but thats far from it.Do pilots travel around the world?Yes.But they do not have the luxury or time to go on an adventure as most people think.Most often when they arrive at a destination they have just a few hours to rest before taking off again to another destination so there is actually little or no time left to expl ore the city.Most often, pilots prefer to get a hotel and sleep before the time for the extra flight arrives.Asides not having time to explore, there is also another reason why your love for traveling isnt enough for you to choose to be a pilot.Most times when you travel and you enjoy the view and the adventure chances are that you are not the one driving yourself.The traveling experience is fun when you are the passenger, that way you will be relaxed and have enough time on your hands to fake in the beautiful sights around.But if you are the one driving the car or flying the plane its a different ball game.Pilots travel all the time, yes, but they are not passengers they are the ones conveying the passengers, they have to fly the plane and constantly check that everything is working fine.The pilot duties while flying take away most of the fun.While the passenger has enough time to observe the beautiful sky and the amazing view in the air the pilot cant shift all his focus to enjoyi ng the beautiful view always because he has to be alert to make sure nothing goes wrong.At the end of the flight, the pilot is usually so fatigued that all he thinks about is how to dive into bed and sleep.That doesnt sound so fun full does it?Having a flare for traveling is not considered to be a good reason to become a pilot in aviation companies.In fact, when you go for a test or an exam it is advisable not to mention that as a reason for wanting to become a Pilot because it could get you disqualified.If you love traveling and exploring new places then you should most likely become a tourist rather than being a Pilot.2. Good PayA lot of people make the mistake of choosing a career based on the salary being paid to people in the profession. When making a career choice, money shouldnt be a determining factor.In as much as we all want a good life, money shouldnt dictate to you what to do and what not to do with your life.Putting money ahead of every other thing is the reason why we have a lot of people engaging in fraudulent means of making money.There is something about loving money that corrupts the mind and takes away the fun of the career.In the transport and aviation sector, pilots have the highest salary. Take a look at the chart below. Source: BBCDespite being the best paid in the sector they dont have the highest pay on earth.A survey carried out in 2017 showed that the median annual wage of flight engineers, copilot, and pilots in 2017 was $137,330 with the highest ten percent earning above $208,000 and the lowest ten percent earning below $68,230.The same report showed that commercial pilots had a median annual salary of $78,480 as of May 2017. Below is a graph showing the median salary of pilots. Source: BLS.govThese figures look good but you can attest to the fact that they really are not the highest annual wages you have seen or heard of.There are many other professions that pay more than what pilots earn.In fact, if the risks and dangers associated with being a pilot should be put into consideration, they should be paid a lot more than they are currently being paid.If you look at it from the angle of the risks being taken and the dangers a pilot is constantly exposed to, one may be tempted to say that pilots are being underpaid.Apart from the risks they are exposed to, the cost of training to be a pilot is very expensive.The starting salary of most pilots is barely enough to sustain them.After the training fee is paid there is little or nothing left out of the salary to cater for other personal needs such as family expenses and paying off loans.You will have to be really patient and work for a long time before being promoted to a position that your salary will be sufficien t for you.Take your eyes off the fat salary of some senior captains; what you should ask yourself is how long it took them to get to the level where they earn that much.If you are thinking of being a pilot because you want to have a fat bank account, then you should think twice because it will take a lot of time and patience to have fat extra cash as a pilot.At the start, if you are not financially disciplined you may end up spending more than you earn because of the heavy financial cost of training.Dont become a pilot because you want to be paid well, you’ll be in for a rude shock because the fattest of salaries are not in the aviation sector.3. Family TraditionSome people can be easily influenced and tend to choose a career path based on their environment and the prevalent profession in the area they grew up in.There are many people that didnt actually get to discover what actually they wanted to do because their passion was drowned in the prevailing norm of society.A very disas trous thing to do is to make a career choice based on someone elses passion at the expense of your own.You must have heard or read of people that were born into a family known for a particular occupation, for example, plumbing and virtually all the children had to become plumbers.If you want to find satisfaction in what you do and to put in your best, you must not allow your career path to be dictated by any other person but you. Be the captain of your ship.You may wonder what Im on about, well there are people that want to become pilots because virtually every male in their family tree was or is a pilot hence they feel they have an obligation to the family to become a pilot too.There are certain family traditions that should be upheld but choosing a career because everyone in the family is doing it doesnt make sense.In 2010, people were asked why they wanted to become pilots, one of them answered and said that he is from an aviation family and went further to say that his uncles, f ather, and grandfather were pilots and if he chose not to be a pilot he would be breaking the family tradition and isolating himself from the rest of the family.Thats a very wrong motive.Nowhere did he say anything about his personal disposition towards piloting all he said was about his family.Its a great thing to come from a family of pilots but your uncles and grandfather wont be the ones to fly the plane when the time comes for you to become a pilot, they wont be there with you to share the burden of the rigorous training.You need a personal passion and zeal for it.Piloting isnt a job that can be run on borrowed passion.It’s not wrong to be motivated and inspired by family and loved ones but ensure that you dont relegate your passion to the background and pursue a different one.To be a pilot you need all the zeal, excitement and passion that you can have because when the going gets tough that is what will keep you going.If you try to become a pilot based on fulfilling family t radition and not wanting to be the odd one out, then chances are that you may eventually drop out of the training process.This is because you will come to terms with reality and realize that it isnt just about your family, its a hundred percent about you, your passion and your will power.4. The Luxurious LifestyleFor some people, the reason why they dream about being pilots every night is because of the perceived luxurious life that pilots live and the beautiful appearance of pilots.Well, its a known fact that pilots have one of the most fashionable and good looking uniforms and exude an aura of luxury when they walk past you in the airport.Not only are the uniforms fashionable and beautiful, but they are also free of charge.But there is more to being a pilot than wearing fashionable clothes.If piloting was all about wearing fashionable clothes then pilots wont be pilots they will be models on the runway.Besides it isnt the fashionable uniform that flies the plane it is the pilot.A good uniform is useless where there is no knowledge of how to fly.When faced with a harsh condition you need more than a good dress sense to pull through.Apart from the gorgeous uniforms pilots are also entitled to free meals while flying and while in hotels.A lot of people assume that pilots sleep in very luxurious hotels and have access to all kinds of luxury when they travel.Well, the truth is pilots also sleep in regular cheap hotels.Besides, there is more to being a pilot than the perceived luxurious lifestyle.Yes, they have the opportunity to sleep in beautiful hotels sometimes but they are also denied days and months of sleep on their own bed at home.Due to the busy flying schedule pilots rarely have time to visit and sleep at home except when they are on leave.They dont have the standard days or weekends off, this is because most of their time is spent at work.They miss spending quality time with their families and most often they miss out on family activities such as a bir thday or anniversary celebration and also holidays.They may have the money to live luxurious lives and enjoy themselves but the truth is they rarely have time for any of that. They dont have the freedom to attend occasions or to change their working days to go for a vacation or a trip with their family.The beauty of having money is to be able to spend it the way you want, the time you want and with people, you want to spend it with.This is one luxury that pilots dont have.No matter how cozy the bed in the luxurious hotel they sleep in is, they still yearn for their bed in their home sweet home.If you want to become a pilot because you want to live a life of luxury and glam them you should have a rethink because there will be very little time for that.5. RespectThere is a certain type of respect that pilots command when they walk which could probably be due to the majestic way in which they carry themselves.Most often, people want this type of respect and consider starting a career i n the aviation sector.This is totally wrong.If you want to become a pilot because you want to feed your ego with respect then you should have a rethink.Yes, a lot of people admire and speak kindly to pilots but that isnt a substantial reason for wanting to become one.If respect from the world around you is a determining factor for choosing a career then you are going to have a hard time picking one because it is not only pilots that are respected.There are many other professions out there that command respect from society.One thing people dont know about pilots is that they seldom get positive feedback.They do not have access to rewards and promotions that other corporate jobs have.If you want to become a pilot because of the respect, chances are that you are someone that likes being constantly commended and applauded for a job well done.Sorry to burst your bubbles, but pilots dont have any of that they do not get salary raise because they flew a plane well.They are expected to do a perfect job whenever they fly so they dont get paid or praised for that because it is more of an obligation than a choice.On the other hand, they could lose their job for not flying well.Outsiders may think that pilots enjoy a lot of accolades in their profession but the truth is there is barely any of that.All they do is to fly and go back home when necessary asides that, nothing else matters to the bosses.Whatever respect or fame they have may be from outsiders may just be borne out of admiration for their appearance, other than that, pilots are sometimes considered to be glorified taxi drivers.All they do is to chauffeur” people around the world.6. The Adrenaline Rush and Excitement of Flying a PlaneA lot of people are guilty of this.While excitement and fascination with planes especially from a young age has been what made a lot of pilots identify their passion for flying, for other people its just a temporary obsession that wont stand the test of time.Flying an airplane look s like fun. If you live close to an airport you will most likely be thrilled to see something as big as an airplane flying in the air.A lot of action movies also make flying an airplane look very adventurous and fun-filled.Well flying an airplane is fun but your quest for an adrenaline rush shouldnt push you to become a Pilot because there is more to it.Apart from the excitement that comes from flying an airplane and the beautiful view in the air, a lot of work still has to be done by the pilot.Most pilots can attest to the fact that after the first few flights the adrenaline rush wears off and flying becomes more of a job that needs to be done than a crazy fun adventure.A lot of effort has to be put in by the pilot to make the airplane take off and to keep it in the air.Flying a plane is serious business because any little mistake could cause the loss of many lives including yours.Piloting is not about impulse or adrenalin rush it is about meticulous and calculative actions.If you enjoy constant adrenaline rush from excitement then you should consider doing certain things like car racing, zip lining, skydiving etc. but definitely not piloting.You cant throw caution to the air while flying an airplane, yes the view is exciting but you cant get carried away by it you need to constantly be at alert.The excitement can be easily short-lived if conditions change while flying.You can be enjoying the beautiful view one minute and the next minute there is trouble and you will be filled with fear and dread of uncertainty as to whether or not the airplane will crash.In addition, a lot of people do not know that certain health factors should be considered before wanting to be a pilot.You may enjoy seeing a plane flying but if you have altitude sickness or phobia for heights you cannot fly a plane.Sadly a lot of people realize this during training and have to drop out.Seeing and watching someone else fly is different from flying it by yourself and it takes a lot for an ai rplane to fly and land successfully and excitement and adrenaline rush plays little or no role in that success.7. A Cozy and Beautiful Work EnvironmentThe pilot spends most of his work time in the cockpit.The cockpit isnt the coziest of places. In fact, most offices have more space and room to move about than the cockpit.For certain people, they choose to become pilots because the work environment of the pilot is perceived to be very beautiful and cozy.If thats the only reason why you want to be a pilot then you are in for a rise shock.When the pilot is flying in the plane, he stays in the cockpit and has to be at alert pushing throttle, pressing buttons, putting on switches and doing a lot of things.The copilot also stays in the cockpit with the pilot and there wont be enough space left, therefore the cockpit can be a bit cramped.It also is usually very busy especially when the weather is bad or there is turbulence in the air.The tension in the cockpit during such times is more tha n that in the passengers section.Aside from the cockpit, the cabin for the pilot is quite small; the beds are small and not as comfortable as the ones at home.Even when the pilot is not flying the airplane, the work environment is still quite stressful due to the fact that there are other airplanes from the same company in the air and whatever affects a flight may affect the entire company.There is also constant tension that could arise from the instability of the aviation sector that could lead to the loss of jobs any time.Pilots also have to undergo constant training and be monitored regularly by the FAA.The fear of failing the test or the training always put them under pressure while on duty.The only time the pilot can shut out all these worries is when he is off duty. So you see, it isnt as cozy and comfortable as you think it.If you are in search of comfort, then you should probably check another industry but definitely not the aviation industry.CONCLUSIONWell, there you have i t. Being a pilot isnt about a celebrity lifestyle or that of glamour. Its about dogged dedication and work, as well as having a passion for flying.Lets face it, if you do not have a passion for flying youd be a miserable a pilot.The first thing you need to ensure is that you have a passion for the job, and youre ready to spend the required time needed to grow as a pilot.Being a pilot is a magnificent career but having the wrong expectations can ruin the whole experience and probably make you one of the 50% to 70% dropouts who didn’t make it through.

The Speech Of Steve Jobs - 1035 Words

Speeches appear in all shapes and sizes, some fantastic, some horrible, some motivational and some inspirational. The single detail I can tell you there is always a few that will linger and stick around in your head. These speeches go through history as being remembered and studied for decades. A few that come to mind are â€Å"I have a dream† by Martin Luther King, â€Å"Never give up†¦Don’t ever give up,† by Jimmy Valvano and â€Å"You’ve got to find what you love,† by Steve Jobs. Each and every one of these speeches was written by men who were challenged to make difficult decisions in their lives which would inadvertently affect their future in one way or another. The most current speech of the four is Steve Jobs’ â€Å"You’ve got to find what you love.† His speech targets college graduates of the 21st century. After I read Steve Jobs’ speech, I understood the power of his words. At the beginning, he stated that he, unlike the graduates, never graduated from college; he dropped out after 6 months. Additionally, he reveals information about himself throughout the speech, such as being adopted, and the fascination for calligraphy. At the age of 20, Steve and a friend created Apple, a computer company in his parent s garage, later to be fired from his own company. But of course that did not stop Jobs; he ended up creating two more companies called NeXT and Pixar. Presumably, the scariest time in his life started when he was diagnosed with an incurable pancreatic cancer laterShow MoreRelatedThe Speech Of Steve Jobs1050 Words   |  5 Pagesby Jimmy Valvano and â€Å"You’ve got to find what you love,â₠¬  by Steve Jobs. Each and every one of these speeches was written by men who were challenged to make difficult decisions in their lives which would inadvertently affect their future in one way or another. The most current speech of the four is Steve Jobs’ â€Å"You’ve got to find what you love.† His speech targets college graduates of the 21st century. After I read Steve Jobs’ speech, I understood the power of his words. At the beginning, heRead MoreSteve Jobs Speech Draft : Steve Job944 Words   |  4 PagesSteve Jobs Speech Draft Steve Job’s was one of the most successful men in the world. He accomplished many things in his life before he lost his bout with cancer. Jobs, ironically himself a college dropout, presented the 2005 commencement speech at Stanford University that was both inspiring and gave people a look into how he became the man that he was. I believe Steve Jobs speech is somewhat awkward due to his audience, utilizes the art of storytelling to engage his audience, and utilizes hisRead MoreSteve Jobs Tribute Speech1556 Words   |  7 Pagesgadgets and computers. That man is Steve Jobs. †¢ CEO of Apple †¢ Bad health o Everyone knew that the time would eventually come, but no one could have predicted that it’d happen so soon. ââ€" ª On October 5th, 2011: Steve Jobs, our generations hero of the technology industry, died. Going to share his journey, because we can all learn something from it. Plot: In 1955, a child that was going to change the world was born †¢ Steve Jobs’ biological mother was very youngRead MorePersuasive Speech : Steve Jobs1380 Words   |  6 PagesClever Title Steve Jobs, the creator of Apple, Pixar, and NeXT says, â€Å"The only way to do great work is to love what you do† during the June 12, 2005, Stanford University commencement address. Jobs gives a speech about his life and the hardships he experienced to further motivate the college graduates to reach their dreams by doing what they love and to succeed even as they get knocked down. Jobs tells the audience. â€Å"Your time is limited,† meaning that, when doing something they love, they must keepRead MoreTribute Speech to Steve Jobs2556 Words   |  11 PagesTribute Speech to Steve Jobs Steve Jobs was like the Thomas Edison, Alexander Graham Bell and the Albert Einstein of our time.   He not only innovated personal computing, but personal media and communication, iTunes which became one of the most popular music and video retailers and Pixar which was one of his side projects had become one of the greatest animation digital movie creators and software. But all that is a just part of the list of his legacy, because in the end he still left behind AppleRead MoreAnalysis Of Steve Jobs Commencement Speech859 Words   |  4 PagesSteve Jobs Commencement Address If Steve Jobs can find success in the world without a college degree then surely these college graduates have a better chance than he did. Seven years ago the world witnessed the death of one of the greatest inventors and business men of this age. He started multiple companies including Pixar, NeXT and Apple. He revolutionized personal and cell phones to what is now used. Jobs was asked to give the commencement speech at Stanford University. In the speech he usesRead MoreRhetorical Analysis Of Steve Jobs Speech735 Words   |  3 Pages Steve Jobs, a businessman in Silicon Valley, gave the Stanford Commencement Address in 2005. Rhetorical tools are used to persuade the audience. Ethos deals with the speakers credibility, Pathos appeals to emotion and Logos appeals to logic. Steve Jobs’ successfully used the rhetorical tools Ethos, Pathos, and Logos throughout his speech. Within Steve Jobs’ Commencement Address, the rhetorical tool Ethos is used. Jobs began by saying, â€Å"I never graduated from college. Truth be told, this is theRead MoreRhetorical Analysis Of Steve Jobs Speech848 Words   |  4 Pagesmany inspirational speeches have been remembered, because of how they connect with the audience. Steve Job’s speech during the Stanford’s graduation was inspiring to many of the college graduates. Many people think in order to be successful a college degree is mandatory. Even if they do not like what they are doing. People should love what they do, and should not follow dogma. With his speech, Steve Job’s convinced the multicultural population at Stanford University to be prominent and to pursueRead MoreRhetorical Analysis Of Steve Jobs Speech1208 Words   |  5 Pagesperspective on whether to listen or not? Yes. This man, Steve Jobs, a college dropout, someone who didn’t even have enough for food stood before th e students of Stanford College; graduating class of 2005. Words are just words if not spoken in a correct manner. What a person speaks with passion is what moves an audience. Throughout time, speeches have been remembered because of how they connected with their audiences: â€Å"If the freedom of speech is taken away then dumb and silent we may be led, likeRead MoreSteve Jobs Commencement Speech Analysis1111 Words   |  5 Pagescompany in the world today, was founded in Silicon Valley in 1976 by Steve Jobs and Steve Wozniak. In 2005, Steve Jobs gave the commencement speech to the graduating class of Stanford. In his speech, Jobs’ speech uses emotion and his ethos in his life story to connect to the students, parents, and family members to tell them that you should never stop pursuing your dreams, no matter the circumstances. Jobs begins his speech telling the listeners that â€Å"I never graduated from college. Truth be

International Business Strategy of Toyota - 3721 Words

A Brief Understanding of IBS †Ã¢â‚¬ A Case Study of Toyota A Brief Understanding of International Business Strategy --A Case Study of Toyota by Peter LIU, peterliu@acculine†mfg.com MSc International Business P14B45 International Business Strategy Lecturer: Dr Yee Kwan Tang Sponsored by 10 May 2010 Acculine Precision Manufacturing Company Tel: 0086-574-28887315, Fax: 0086-574-28875303, Web: www.acculine-mfg.com, email: info@acculine-mfg.com A Brief Understanding of IBS --A Case Study of Toyota Page 1 / 12 Content Introduction ........................................................................................................................... 2 Basic Concept of International†¦show more content†¦In order to deal with these two opposing ends, four international business strategies have been worked out, empirically and/or theoretically, namely global standardization strategy, localization strategy, transnational strategy, international strategy. 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A Beautiful End of Rescue Operation Free Essays

In the last two decades when the world has been plagued by terrorism, violence, war, poverty, disease and natural disasters like tsunamis and earthquakes, the pictures of the amazing operation of rescue of 33 miners trapped in the copper and gold mine in Copiapo in San Hose, Chile will probably go down as this decade’s best loved story. Chile is a country in South America where mining for solid mineral resources take place.Earlier in 2010 the nation, which had celebrated 200 years of independence, suffered a devastating earthquake. We will write a custom essay sample on A Beautiful End of Rescue Operation or any similar topic only for you Order Now Not long afterwards on August 5, 2010 the nation was abuzz with the scary news that 33 workers working at San Jose Mine in Copiapo town had been trapped underground. If it turned out that the workers had really been killed, analysts said the event would only go into the record books as the worst mine disaster at that depth of 700 meters below the earth surface. Copiapo in San Hose, Chile inhabited by about 300 people is located in one of the loneliest desert and driest place on earth.Very inaccessible and too inhospitable. To add to the dreary scenario, the workers were buried 700 meters in the mines dark, damp and hot chamber in the bowels of the earth. It was not possible for the workers to find their way to the earth surface through an escape shaft usually provided in mines. Rocks had blocked it. And, so, the workers became totally trapped. Their ordeal began. They were no longer mining for gold and copper but fighting for their lives. Every minute counted. For seventeen days, no contact was made with the workers. It was assumed they had all died and buried in the mine rubble unceremoniously LEADERSHIP:- Providing able leadership at the nation’s hour of need President Sebastian Pinera moved base from his Santiago headquarters out into the desert of San Jose mine in Copiapo. There, he along with some of his ministers and aides; as well as journalist’s rescuers circus show artistes, Chileans miner’s families/relatives and several other sympathisers set up CAMP HOPE. Meanwhile, attempt to rescue the trapped miners began in top gear.The Chilean national flag of red, yellow and green colour was flying everywhere in Camp Hope Patriotism was thick in the air. With firm resolve, everyone was waiting for the biggest rescue ever of trapped miners in the history of the industry. If the rescue fails, it would be the worst mining disaster in 60 years in the country life. HISTORY OF INCIDENCE:-The Copiapo mining accident occurred on August 5 when the San Jose copper and gold mine collap sed, leaving 33 men trapped deep below ground. The San Jose Mine is about 45 kilometres north of Copiapo, in northern Chile.The miners were trapped at approximately 700 metres (2,300 ft) deep and about 5 kilometres, following the twists and turns of the main entrance shaft, from the mine entrance. The mine had a history of instability that had led to previous accidents, including deaths. Chile has a long tradition in mining, which developed during the 20th century and made the country the world’s top producer of copper. Since 2000, an average of 34 people have died every year in mining accidents in Chile, with a high of 43 in 2008, according to a review of data collected by the state regulatory agency.The mine was owned by Empresa Minera San Esteban, which had a poor safety record and has suffered a series of mishaps, with several workers being killed in recent years. Between 2004 and 2010, the company received 42 fines for breaching safety regulations. The mine was shut down after an accident in 2007 when relatives of a miner who had died sued company executives but the mine was reopened in 2008, despite failing to comply with all regulations, a matter still under investigation. Chilean copper mine workers are among the highest-paid miners in South America.Although the accident itself has put into question mine safety in Chile, serious accidents in large mines are rare. When the collapse occurred there were two groups of miners. A dust cloud occurred due to collapse of 700,000 tons of rock at the San Jose mine, blinding many miners for six hours and causing lingering eye irritation and burning. A first group of miners were near or at the entrance of the mine and escaped immediately without incident. The main group of 33 miners was deep inside the mine and included local workers and some subcontracted employees of a different company, who would not normally have been with them. The miners’ location and fate were unknown for 17 days, until a drill probing for air pockets poked through into a lunchroom where the men were waiting. The miners had listened to the drills approaching for days and had prepared pre-written notes to their rescuers on the surface as well as making sure they had adhesive tape to secure the prepared notes to the drill once its tip poked into their space. The notes surprised the rescuers when they pulled the drill bit out and discovered the letters; the miners having survived longer than anyone had expected.The note read: â€Å"Estamos bien en el refugio los 33† (English: â€Å"The 33 of us in the shelter are well†). Hours later, cameras sent down the bore hole made contact with the miners, taking the first images of the trapped workers. Although the emergency supplies were intended for only two or three days, the miners rationed them to last for 17 days until contact with the surface. They consumed â€Å"two little spoonfuls of tuna, a sip of milk and a biscuit every 48 hours† and a morsel of peach. They used the batteries of a truck to power their helmet lamps.The synergy of what a determined government, a united people, a positive community and support of science and technology from the international community can together achieve was up for all to see. Pulling out 33 miners alive from 700 metres or 2,000 feet below the earth, 69 days after a rockfall trapped them in the tunnel, in an operation that could have cost over 10 million dollars, will surely go down in human history as nothing short of the triumph of the human spirit. HELPING HANDS:- Following important agencies extended their help for the rescue of Miners- A) US Space agency NASAB) Fassi cranes- Italy based crane manufacturer C) Rescue Operations-Capsule made by Chilean military while winch and pulley built by Australian Company. A) US Space agency NASA:- In particular shortly after the trapped miners were discovered to be alive and coping, Chile called upon NASA to advise the rescue team on survival in extremely c onfined spaces. On August 31, a NASA team, including two doctors, a psychologist and an engineer, was reported to have arrived in Santiago to begin consultations.With preliminary estimates for the capsule rescue plan suggesting that it might even take four months to complete, the focus of this Chile-NASA dialogue was to facilitate the development of a programme to help sustain the miners during their isolation. The State Department said the discussions would touch upon whether the U. S. experience with extended space travel, particularly with respect to the International Space Station, could provide Chile with perspectives that could be applied in the context of the miners. B) Fassi cranes- Italy based crane manufacturer:-Cranes from Italy-based crane manufacturer Fassi Gru played a key role in the rescue of 33 miners trapped for nearly 10 weeks in Copiapo, Chile Equipment from Italy-based crane manufacturer Fassi Gru played a key role in the rescue of 33 miners trapped for nearly 10 weeks in Copiapo, Chile. Fassi cranes  lifted and placed  steel pipes that formed the  escape tunnel, which was  part of one of the most complex rescue operations in mining history. Following weeks of drilling and other preparatory work, removal of the 33 miners, via a narrow bored hole from 700 m underground, began  Tuesday 12 October and finished Thursday 14th.US-Chilean drilling company Geotec Boy les Bros. S. A. supplied the F170A Fassi cranes, which had a special configuration to help the operator maintain tighter control of fine movements in critical conditions and to allow the crane to be used for longer. â€Å"Everyone involved on site was working against time to bring the mining crew to the surface safely,† said Fassi spokesman Silvio Chiapusso. â€Å"We’re pleased that Fassi equipment is contributing to this effort. † Fassi Gru, through its local dealer Fassi Chile S. A. has been in Chile for more than 15 years. C) RESCUE OPERATIONS:- As three simultaneous rescue operations slowly drill through 2,250 feet of solid rock, the men were receiving detailed instructions on the latest plans to haul them out one by one next month inside a torpedo-shaped rescue capsule dubbed â€Å"The Phoenix. † DETAILS OF CAPSULE:- The Chilean military built the capsules (it made three) through which the miners were pulled out from their chamber. The winch and pulley system that hauled them up, however, was built by an Austrian company.NASA, with more than a half century of experience keeping astronauts healthy, supplied much of the food that was sent down to the trapped workers. The capsule was nicknamed PHOENIX. Each was fitted with a camera to monitor its journey into and out of the wide shaft drilled into the entrapped mine chamber underneath. Another camera was placed in the chamber to pick images of the mine chamber and the entrapped workers. Also, the rescue capsule had a provision for oxygen bottles, oxygen masks, intercom facilities and escape hatches, granted that there is trouble during rescue operations.The Phoenix, was painted with the colors of the Chilean flag, weighs just under 1,012 pounds and was equipped with WiFi communications and three oxygen tanks that allow the men to breathe for as long as 90 minutes. The capsule also had two emergency exits for use if the tube becomes wedged in the rescue shaft. In a worst-case scenario, the miner would be able to open the floor of the capsule and lower himself back into the depths of the mine. If the current rescue operations had failed, a Plan D calls for the men to climb ladders for hundreds of feet, a physical task so daunting that a personal trainer had been hired to coach the miners. pic] Once the rescue tunnel was complete, two people – â€Å"a miner a nd a paramedic with rescue training were ready for testing the capsule. † It was decided to send the paramedic who would administer medications and intravenous hydration to the men. Sedatives may be used if necessary to calm the men before the ride to the surface. Using health charts and interviews, the rescue coordinators were classifying the miners into three groups: the able, the weak and the strong. The miners were evacuated in the order, allowing the first group to serve as a test case for the more critical second group.The fittest men were taken at the end of the operation, which was expected to last nearly two full days. The rescued men were immediately taken to a field hospital. There the men were stabilized, then either kept on site for observation or flown by helicopter to a nearby military base or hospital. The help provided by US space agency NASA was invaluable. Before the close of October 13, 2010 all the 33 miners had been rescued. The dark, cold mine chamber underneath was empty. Unbelievable, the chamber pregnant with 33 â€Å"babies† had put to bed after only 69 days, delivering all of them safely.Each miner was usually welcomed to the earth surface with loud jubilation, clapping, cheers and singing of the Chilean national anthem. Thereafter, the capsule cage was opened to reveal him dressed as a miner and wearing a pair of dark glasses to protect him after emerging from the cage, the miner was carried in a stretcher through an inflatable tunnel to an ambulance which took him to a field hospital, also called a triage station, there, doctors check him before he meets with the president, his aides and his family, momentarily.Then, he was flown in a helicopter to Copiano hospital for two days’ observation. This procedure was strictly adhered to for all the miners. Hence, a BBC reporter on October 14, 2010 described the rescue operation as â€Å"a miracle of resilience, hardwork and mathematics:†vision from the sun he has not seen for 69-days. What’s marvelous is that the Chileans had demonstrated a can-do spirit that had made it possible to use disasters and emergencies to their advantage for recovery.Now, we hope that not only Chile but also the world will work together to use such a crisis as the mine collapse as a springboard to bring hope and new life to humanity. CONCLUSION/LEARNINGS:- Don’t use shortcuts in life, eliminate unsafe acts unsafe conditions to avoid accidents. A NEAR MISS TODAY COULD BE AN ACCIDENT TOMORROW. [pic] WE HAVE TO IDENTIFY AND RECTIFY THE UNSAFE ACTS, SO THAT ABOVE PYRAMID IS NOT COMPLETED! WE ALL ARE RESPONSIBLE FOR ELIMINATING THE UNSAFE ACTS/UNSAFE CONDITIONS AT WORKPLACE!!! How to cite A Beautiful End of Rescue Operation, Papers

Looking At A Summary Of Daniel Defoe English Literature Essay Essay Example

Looking At A Summary Of Daniel Defoe English Literature Essay Essay Robinson Crusoe was born in 1632. He leads an easy and quiet life, and his pa wants him to acquire an office occupation. But His boy wants to research the universe and canvas all over the universe. One twenty-four hours he went to the seaport and goes on a ship. The ship comes right into a storm, but all the ship members are safe in clip. When he is back at the seashore he has a pick: or he goes back to place, or he went farther on his canvas journey. He chose the last option en sailed with a captain of a ship to Africa. On their manner they are raid by plagiarists. Robinson Crusoe is from this clip the slave of the captain of the plagiarists. After 2 old ages he thinks about a program to get away from the captain. On a journey he threw the captain in the ocean and tells the ship members that he is the captain of the ship. After al long clip they arrive at Brazil. Their Robinson Crusoe sells his boat and start with a plantation. After a short clip he quiets with his plantation and st arts to sail once more to Africa. Besides this clip, the ship comes in problem and capsizes. Robinson Crusoe is the lone 1 who survived the accident and swim to a nearby island. Every twenty-four hours he went back to the boat because it did nt drop. From the wood of the boat he builds a raft. Besides he picked up some nutrient, apparels and tools. After 12 yearss the boat sank. We will write a custom essay sample on Looking At A Summary Of Daniel Defoe English Literature Essay specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Looking At A Summary Of Daniel Defoe English Literature Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Looking At A Summary Of Daniel Defoe English Literature Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer On the Island he builds a place in a cave. He builds a fencing and he made chairs en tabular arraies for his place. One twenty-four hours his cave prostration and he has to seek another topographic point where he can kip. He wants to the other side of the island and so he builds a canoe from a tree. After 5 old ages the canoe is eventually finished. After 11 old ages he discovers a footmark that he ca nt acknowledge. 7 old ages subsequently he besides discovers human castanetss. He builds a stronger fencing around his place because he s a spot frightened. After 24 old ages he saw the man-eaters for the first times. On their boat are 2 victims. When they arrive one of the victims attempts to get away but 3 of the man-eaters chase the victim. One of the pursuers stops after a will and went back and the other 2 pursuers has been killed by Robinson Crusoe. He called the victim Friday. He taught him to talk English, and that Robinson Crusoe is his foreman and that cannibalism is truly bad. They become friends. After a twosome of old ages the man-eaters arrive once more with 2 victims. Now Friday and Ro binson Crusoe killed all the man-eaters and salvage the victims. One of the victims is the male parent of Friday. Robinson Crusoe orders them to step in the canoes of the man-eaters and acquire some aid. After 8 yearss they come back with a immense ship. The crew on the ship is all English. Robinson Crusoe Asked them what happened and they told it was mutiny. Friday went into the Forest with the some people of the crew and he makes them lost. The other crew members have been killed. The 4 people, Robinson Crusoe, Friday, Fridays male parent and the Spaniard went back to England with the ship of the English work forces. So After around 28 old ages Robinson Crusoe went back to England. Creative assignment Daniel Defoe Robinson Crusoe Jeroen new wave Lieshout A5d What has to be in the article surely? The jobs he had, The canvas journeys, His clip as a slave, The friendly relationship with Friday. 28 old ages on an Island Robinson Crusoe has been lived on an Island for 28 old ages. Robinson Kruetznaer, born in 1632, has lived on an island for around 28 old ages. Robinson Kruetznaer, besides named as Robinson Crusoe was a immature energetic male child with a dream. He wants to explorer the universe and canvas over all the great oceans, but one storm changes his life straight. It starts with an artlessness trip to the seaport but it ends 28 old ages subsequently. Robinson Crusoe went to the Harbor and takes a expression at a ship, when the boat starts to sail. The captain told him that there was no manner back and so his escapade starts. After a few yearss the boat came into a storm, but all the crew members were salvage in clip. They sail in their deliverance boats back to the seashore. Robinson does nt travel back to place, no he sailed further. He met a captain and he is allowed to sail with the captain. But non every journey is safe. This one is non safe to. This clip the job is plagiarists, who raid the boat. After the foray Robinson Crusoe is taken with the captain. He became a slave and has to work hard merely like every slaves in the 16th until the nineteenth century. Bondage is really difficult, the slaves have to make all the work and the wages is largely a little piece of old staff of life. After a short clip he went with the captain on a boat to Africa. On their manner he threw the captain in sea and he became the captain. For a slave it s really surprising what he did, but the dramatic thing is that all the ship members agree with the fact that he is the new captain. They sail to Brazil and their he starts an ain plantation. But as a existent mariner, he stopped after a short clip with the plantation and went back on the sea. This clip he sails to Africa, but besides this clip the journey is nt without problem. The ship and Robinson Crusoe came into another storm. All the crew of the ship is dead, except Robinson Crusoe. Robinson Crusoe and Friday together on the Island. He saw a nearby island and swam to it to convey himself in safe place. When he arrived his ship was still drifting on the H2O. Robinson Crusoe seems to be really clever, because he swam back and take everything that he could acquire, that made an easy life on the island. With the wood of the ship he made a raft. He besides took the Canis familiaris with him to acquire anybody on the island. The most surprising thing is the fact that he grabs animate beings non for nutrient, but for his pleasance. He grabs a parrot, a cat and a caprine animal. With his new household physique he a new hereafter, with a place in a cave including chairs and a tabular array. But another job happened: his place prostration and he has to seek a new place. On the island there are many trees, so he felt one and construct a canoe of it. With his new canoe he sailed to the other side of the island where the exciting began. He saw other peoples, man-eaters, with two victims. One of the victims escaped and run to Robinson. They became friends and learned each other different things such as the linguistic communication, how to contend and that Robinson Crusoe is the Boss. Robinson called the victim Friday. Together they destroy the man-eaters and 2 new victims enjoy their group. One of them is the male parent of Friday. Robinson sent them back to the ocean to acquire aid and after a short clip a immense ship is come ining. Robinson en Friday made the crew lost and Robinson Crusoe and his 3 victims enter the boat and canvas back to England. After around 28 old ages Robinson Crusoe eventually acquire back to the chief land of England. Robinson Crusoe salvaging all his goods out the wreck of his ship.

Puritanism essays

Puritanism essays The discovery of the New World by Christopher Columbus brought many changes through out the European continent. Many nations seized the opportunity in hopes of improving their economies and expanding their territory through out the Americas. For the English in particular, it led to settlement and eventually colonization of much of the Eastern American coast. From the time of settlement, New England and the Chesapeake, both colonies of English origin had developed rather differently and had formed distinct societies by 1700. The variations in development of these colonies occurred because of the differences in the religious ideals and social structure. The Puritans, one of the first group settlers in New England, strived to create a society that was based on their religion. They tried to lead useful and hard-working lives and attributed all their successes to God. Through the religious ideals, the clergy and the government were intertwined and worked with each other to maintain the piety and the creation of a close-knit Christian society (Doc. A). This society was based so much on religion that it also helped resolve many problems that would occur. Many economical problems of the time were solved by assessing the morality of it according to Christian ideals (Doc. E). The Christian religion was so important that no other religion was allowed to practice in New England. People of different views on religion than the Puritans were asked to conform or leave the area. The Chesapeake settlers, however, were the least concerned with establishing a society that emphasized religious ideals. They were very secular and were primarily conce rned with economical gain. For example, in Maryland the Calverts allowed all Christian people to practice the faith, regardless of denomination. The reason for this was more economical than religious: to attract settlers to occupy land, therefore increasing profits. Many of the problems that rose due to eithe...

Todo sobre la doble nacionalidad en Estados Unidos

Todo sobre la doble nacionalidad en Estados Unidos La doble nacionalidad significa que una persona puede ser ciudadana de dos paà ­ses al mismo tiempo. Y, en el caso de  Estados Unidos se admite esta posibilidad, pero hay inconvenientes importantes que conviene tener en cuenta. Para entender la situacià ³n y los posibles problemas hay que comenzar una informacià ³n corta sobre quà © dice la ley, seguido de una explicacià ³n de situaciones que dan lugar a que una persona pueda tener doble nacionalidad, para finalizar con los problemas que puede causar esta situacià ³n. Quà © dicen las leyes de USA sobre la doble nacionalidad Curiosamente, las leyes no mencionan la doble nacionalidad y en ninguna ley se obliga a elegir entre una nacionalidad u otra, aunque sà ­ contempla la posibilidad de su pà ©rdida. Adems, en la prctica se puede decir que Estados Unidos no alienta estas situaciones. La razà ³n es que pueden surgir problemas porque significa que una persona tiene, al mismo tiempo,  lealtad a dos paà ­ses distintos  y debe cumplir la ley de ambas naciones. De ahà ­ pueden nacer conflictos. Adems, la  proteccià ³n  que los Estados Unidos otorgan a sus ciudadanos puede verse limitada en los casos de doble nacionalidad, particularmente cuando una persona se encuentra en el paà ­s del que tambià ©n es nacional. Por ejemplo, si una persona con doble nacionalidad est en un paà ­s extranjero del que tambià ©n es ciudadano y, segà ºn las leyes del mismo,  debe cumplir  con el servicio militar, poco podr hacer los Estados Unidos para evitar que cumpla con esta obligacià ³n.Y al mismo tiempo esa persona puede estar  obligada  a registrarse con el Servicio Selectivo en Estados Unidos, a pesar de vivir en el extranjero Y lo mismo ocurre en los casos de  arrestos o detenciones. La embajada americana se ver impedida en estos casos de doble nacionalidad  para ejercer toda su influencia de proteccià ³n. A pesar de estos posibles inconvenientes lo cierto es que la doble nacionalidad es un hecho frecuente en Estados Unidos, aunque no se puede hablar de cifras porque no hay rà ©cords oficiales. Aunque se estima que puede afectar a varios millones de estadounidenses. Eso es porque es relativamente fcil obtener la doble nacionalidad. 5 formas de adquirir la doble nacionalidad en Estados Unidos Una persona puede tener ms de un pasaporte por diversas razones, entre las que destacan las siguientes: 1. Por nacimiento en Estados Unidos (o en Puerto Rico u otro territorio de USA), cuando el bebà © tambià ©n adquiere de forma automtica la nacionalidad de los padres, si uno de estos es extranjero. Esto es asà ­ salvo en el caso de bebà ©s que no tienen derecho a la  ciudadanà ­a americana a pesar de haber  nacido en Estados Unidos. 2. Por nacimiento en otro paà ­s, cuando el padre o la madre es estadounidense  y siempre y cuando se cumplan una serie de requisitos. En este caso se podrà ­a adquirir en el momento de nacer la ciudadanà ­a de USA por uno de los padres y la del paà ­s en el  que se nace, si se trata de un paà ­s que otorga la nacionalidad por nacer dentro de sus fronteras. 3. Por naturalizacià ³n de un inmigrante en los Estados Unidos, cuando se conserva la nacionalidad original. No todos los paà ­ses permiten que sus ciudadanos se hagan americanos. Puede suceder que les retiren el pasaporte al naturalizarse o que simplemente ignoren que se han convertido en estadounidenses. Conviene verificar las leyes del paà ­s de origen para evitar sorpresas desagradables. 4. Por decisià ³n voluntaria, como por ejemplo un americano adquiere la nacionalidad de su cà ³nyuge o la del paà ­s en la que reside. Y en este caso es cuando podrà ­a haber problemas que se explican ms abajo. 5. Y otras formas menos comunes. Aquà ­ se puede informacià ³n detallada sobre todas las formas posibles para obtener la ciudadanà ­a americana. Estados Unidos no pone problemas cuando la doble nacionalidad se da de forma automtica, por ejemplo, en casos de naturalizacià ³n para adquirir la ciudadanà ­a americana sin renunciar a la que se tenà ­a o en los casos de nacimiento. Es ms, permite que se utilicen dos pasaportes distintos, el de Estados Unidos y el otro, si bien para entrar y salir de USA à ºnicamente y sin excepciones el documento a utilizar es el pasaporte americano. Esta  es una lista de los documentos   que los ciudadanos pueden utilizar para ingresar a USA Riesgo de pà ©rdida de la ciudadanà ­a americana Sin embargo, sà ­ que puede haber problemas si una nueva ciudadanà ­a se adquiere voluntariamente al solicitarla de forma expresa. Por ejemplo, cuando un ciudadano americano se va a vivir a otro paà ­s y decide adquirir esa nacionalidad. Aquà ­ las autoridades americanas de la Embajada o consulado pueden considerar que hay una intencià ³n de renunciar a la ciudadanà ­a y se puede acabar perdiendo. No est claro quà © es intencià ³n de renunciar  a la ciudadanà ­a, ya que resulta de un conjunto de comportamientos, por lo que hay que tener cuidado y seguir operando como americano: pago de impuestos en USA, recibir el pago del cheque de la jubilacià ³n, estar registrado para el voto exterior,  etc. Adems, estos son otros casos en los que se corre el riesgo de perder la nacionalidad estadounidense.   Por à ºltimo destacar que obviamente se puede renunciar voluntariamente a la ciudadanà ­a estadounidense, pero es necesario seguir un procedimiento y hay consecuencias, particularmente para los que lo hacen con el fin de evitar pagar impuestos en Estados Unidos. Esta es una lista de 10 famosos estadounidenses  que renunciaron a la nacionalidad por diversas causas. Inconvenientes de la doble nacionalidad Las principales son dos: doble imposicià ³n y prohibicià ³n o dificultad para acceder a ciertos trabajos Una de las desventajas de la doble nacionalidad es la doble imposicià ³n, es decir  la obligacià ³n de pagar impuestos en los dos paà ­ses  de los que se es ciudadano. Estados Unidos impone la obligacià ³n de completar anualmente las planillas de impuestos aà ºn cuando se resida continuamente fuera del paà ­s. A la hora de determinar si hay que pagar impuestos y cunto es necesario tener en cuenta si existe algà ºn acuerdo internacional entre los EEUU y el otro paà ­s con el que se tiene la doble nacionalidad. De hecho, en la actualidad y segà ºn datos del  Registro Federal, se estn dando nà ºmero rà ©cord (aunque aà ºn pequeà ±os) de ciudadanos americanos que renuncian a su nacionalidad por razones precisamente econà ³micas, para evitar pagar impuestos en dos paà ­ses. Otra desventaja es la imposibilidad de acceder a cierto tipo de trabajos  En Estados Unidos muchos trabajos en empresas privadas, para el gobierno o ciertas posiciones dentro del Ejà ©rcito requieren un pase de seguridad (security clearance). La doble nacionalidad por sà ­ misma no es causa en la mayorà ­a de las ocasiones para que se deniegue un security clearance. Pero bajo las siguientes circunstancias es relativamente comà ºn: Uso de otro pasaporte, a menos que sea anterior a la adquisicià ³n de la nacionalidad americanaRealizar el servicio militar en otro paà ­s, a menos que ocurriera antes de hacerse americano.Aceptar beneficios mà ©dicos, de jubilacià ³n, educativos o similares del otro paà ­s del que tambià ©n se es nacional.Utilizar la otra ciudadanà ­a para proteger sus intereses econà ³micos  o de negocios en otro paà ­s.Participar como candidato en las elecciones de otro paà ­s, aunque no se resulte elegido.Desempeà ±ar un cargo pà ºblico en otro paà ­s (esta es una causa relativamente comà ºn por la que se renuncia a la nacionalidad americana).Votar en las elecciones de otro paà ­s. Esto solo en situaciones muy raras y extremas.Actuar en nombre de otro gobierno y defender sus intereses Este es un artà ­culo informativo. No es asesorà ­a legal.

Group Setting Research Paper Example | Topics and Well Written Essays - 500 words

Group Setting - Research Paper Example It discusses the different subjects in the study, their particular type of illness, and how willing they were to make changes in their lifestyles to cope with these particular afflictions. This study takes a look at homeless individuals who presented with co-occurring disorders of mental illness and substance abuse and some of the different ways that they can be assisted, what resources are available, and how to offer them specific types of support for these afflictions. There is an increasing concern of how best to deal with the members of the homeless population who suffer from mental illness, especially in light of the fact that it is often due to the severity of the mental illness that these individuals end up in a situation that results in becoming homeless in the first place. One possible method of addressing this issue of social concern is to take a group of concerned individuals, comprised of volunteers, doctors, therapists, and social workers who would all work together with these individuals to show them what resources are available to them and how they can best avail themselves of those resources. In the introductory phase of the group, the individuals that comprise the group, the doctors, therapists, social workers, and volunteers would all work together to determine the best target population to start with; a look at the different areas where the homeless congregate, as well as the types of people who make up this population would serve as a way to best address this goal. Once the target area has been determined, the group members would, through the use of their individual specialties, work with the members of the homeless population who suffer from mental illness, and based upon their affliction, determine the appropriate resources they would need in order to best meet the goal of improving the quality of life for the patients as well as working to get them back into

People Resourcing Essay Example | Topics and Well Written Essays - 2000 words - 1

People Resourcing - Essay Example Planning and better management of human resources is an issue that cannot be ignored in a country’s development strategies. Human resource planning is the critical evaluation as well as identification of labor requirements for planed projects to meet the social and economic targets in the society. The most efficient approach to good human resource planning starts with attaining information on a particular human resource function, the selection or recruitment of workers, training, motivations, work place diversity, and compensations when need rise. Human resource planning is indicated by sufficient man power, comprising of all categories of workers and diverse skill and talents. The workers should be available in specific locations and perform their duties when required. This discourse is about the importance of attaining labor market prevailing conditions before human resource planning. There is need to observe the labor market trends to correct the in balance between its dema nd and supply. Labor market can be categorized as either internal or external. Internal labor market refers to a pool of workers within a certain organization. It could also mean a mechanism through which employees are assigned to certain roles within the organization. The number of employees is determined by the human resource policy put in place like job security, investment levels, sophistication levels in the organization departments, and the business approach adopted. Available internal labor market information can assist the human resource planning team in greater ways (Pilbeam, 2010). Prior to annual recruitments, the company may decide to retain the existing workers and offer trainings to meet the current demands. The retained employees can be motivated further by developments, creation of better employment terms, and salary reviews. This would increase their productivity hence increase turn over to the company. This would be cheaper than hiring new employees who may require time to adjust to the company’s environment and working policies. Classical model of internal labor market is associated with sophisticated and structured pool of workers. Such employees have established experiences and complex technological skills that are ideal to the daily operations of a certain organizations’ department. Such pool of workers have limited interactions with the out side stake holders due to fears that they could be lured to join other organizations at higher salary hence they are motivated by annual incentives, job promotions, and securities so that they stick to their companies. Having full knowledge of such workers is a great deal to the human resource planning team to assist in their retention within the company. Having full knowledge of existing employees may determine who to be out sourced to external companies and generate more income to the company. A company may cut the annual expenses by reducing the existing labor. It will be wise for the human resource planning team to evaluate the existing employees before the retrenchment operations. It would be a great loss to the company to lose a vital team member due lack of internal labor market information. Internal labor market information is much easier and cheaper to be obtained than the external labor pool. External labor market represents the pool of workers available outside (externally) a certain organizations. The type of workers required by a firm is determined by

Patriarchal Terrorism :: Domestic Violence, Control

Patriarchal Terrorism is general need to control a relationship. It is violence exclusively initiated by men as a way of gaining and maintaining absolute control over their female partner. (Shehan, 2003) The second form of couple violence, is common couple violence, is less a product of patriarchy. (Johnson, 1995) Patriarchal terrorism does exist today. Differences do not exist in intimate violence based on social class, education level, race / ethnicity or sexual orientation. Intimate violence is violence that occurs between two people in a relationship. It includes four types of behaviors: physical abuse, sexual abuse, threats, and emotional abuse. The longer the abuse goes on the longer it will affect the victim. (Centers for Disease Control and Prevention, 2006) Partner violence occurs in all countries, social, economic, religious and cultural boundaries. (Shehan, 2003) I have observed couples with good communication and poor communication and intimacy. Dr. Gottman and his coll eagues created recommendations, tactics, and strategies for couples with poor communication, intimacy and conflict problems. There is not a specific time or date when family violence began. But social scientist began studying family violence in the United States in the 1960’s. (Shehan, 2003) In the United States, the way in which children were punished for breaking the rules was often semi-violent or violent behavior. Violence was there when there was no family system. Violence comes in many forms physical, mental, emotion and sexual. Family violence involves domestic violence. During the women’s movement public awareness of the domestic abuse problem became known. The first shelter for battered women was open in 1974 and the shelter led to many opening of other shelters and domestic violence programs. By the 1990’s law enforcement stated to view domestic violence as a serious issue. Police protocol changed and arrest were being made. According to the National Survey violence in one relationship leads to violence in another relationship. (Shehan, 2003) Families provide training ground s for violence. If children see violence in their home they are mostly to portray violence in their everyday lives. Child abuse and maltreatment includes physical, sexual, or emotional abuse, in addition to neglect. Displays of child abuse and neglect include injuries inflicted by a child giver, head injury, and injury to organs. Head trauma is the leading cause of death in children. According to the World Health Organization, there were an estimated 57, 000 deaths attributed to homicide among children under 15 years of age in 2000.

Strategic Plan of Shangri-La Hotel

Table of Contents 1. 0Introduction2 2. 0Strategic Plan3 3. 0Describe mission statement, strategic goals and corporate strategies for a hotel4 3. 1Mission Statement4 3. 2Strategic Goals6 3. 3Corporate Strategies7 3. 3. 1Shangri-La Care 1: Shangri-La Hospitality from Caring People9 3. 3. 2Shangri-La Care 2: Delighting Customers9 3. 3. 3Shangri-La Care 3: Recover to Gain Loyalty9 3. 3. 4Shangri-La Care 4:  Take Ownership10 4. 0SWOT chart for the Shangri-La Hotel11 5. 0Conclusion14 6. 0Reference15 1. 0 Introduction Our group have chosen Shangri La as our topic of discussion for our report writing.Shangri La is a cooperation that has a lot of hotels and resorts in the whole wide world. The name of ‘Shangri La’ was actually from a novel published in 1933 named, ‘Lost Horizon’ written by James Hilton. In present days, the name ‘Shangri La’ has become famous in the worldwide. In 1971, Shangri La has its own deluxe hotel in Singapore. After that, Shang ri La had grew into a huge cooperation which own 72 hotels and resorts in different countries, such as, Asia Pacific, North America, the Middle East, Europe and yet Shangri La is planning to develop more hotels in different countries.Besides that, Shangri La has two Asia’s most prestigious recreational clubs, that is, the Aberdeen Marina Club in Hong Kong, and the Xili Golf and Country Club in Shenzhen. Furthermore, Shangri La’s always follow Asian Hospitality as their unique hospitality to treat their customer. In order to compete with other hotels and resorts, Shangri La had emphasized on hospitality towards their customer. The main thing that makes Shangri La being successful and being different from the other hotels and resorts is offering high level of Asian standards of hospitality and caring for people.Therefore, Shangri La hotels and resorts will care for each and every customer. They will make sure that every customer will satisfied with their services. Shangr i La search for trendsetters and professionals to serve their customer and to achieve the goal, that is, to make sure every customer has great experience once they stay in the hotels and resorts. Strategic planning is critical to business success. Different from classic business planning, the strategic variety involves vision, mission and outside-of-the-box thinking.Strategic planning describes where you want your company to go, not necessarily how you're going to get there. However, like all other â€Å"travel plans,† without knowing where you want to go, creating details on how to arrive are meaningless. Strategic planning defines the â€Å"where† that your company is heading. In order for a business to be successful, there needs to be a roadmap for success. A strategic plan helps to provide direction and focus for all employees. It points to specific results that are to be achieved and establishes a course of action for achieving them.A strategic plan also helps the various work units within an organization to align themselves with common goals. Building a strategic plan is not difficult. It will take some thought and some feedback from customers and others, but businesses should be routinely garnering feedback from appropriate constituent groups on an on-going basis. The process of developing a strategic plan should be rewarding for all involved and usually helps develop stronger communications between members of the planning team. Once developed, the key to making the plan work is a commitment to seeing it through and sound implementation.Many businesses have developed strategic plans only to put them on a shelf to gather dust. Managers need a well-developed strategic plan in order to effectively establish expectations for their employees. Without a plan, expectations are developed in a void and there is little or no alignment with common goals. A good strategic plan looks out 2 to 5 years and describes clearly how the business will grow and prosper over that planning horizon. 2. 0 Strategic Plan 3. 0 Describe mission statement, strategic goals and corporate strategies for a hotel 4. Mission Statement In 2010, Shangri-La Hotels and Resorts had more than seventy hotels and 40,000 employees, with a vision to double within five years, all while maintaining their unique culture of high quality caring and hospitality. In recent years, the hotel chain has won almost every global award, including Asia’s best hotel brand for business and vacation, best luxury hotel chain (Asia Money), best business hotel brand in Asia Pacific (Business Traveler) and top five best overseas hotel (Observer and Guardian) (Marquardt 2011).Shangri-La has a powerful vision for its employees as well as its guests. Employee learning and development is an integral role in Shangri-La and is part of the company’s mission, which states that its aim includes â€Å"enabling all employees to achieve their personal and professional growth. â₠¬  Eng Leong Tan, Director for HR notes, â€Å"We seek to be the first choice employer among hospitality workers. We are committed to providing an environment in which employees can learn and grow.It is not enough just to pay well and offer good benefits. Growth opportunities are equally important, especially to younger employees† (Marquardt 2011). Shangri-La’s hotel mission statement we envision a community of responsible and educated citizens who are environmentally conscious, practice social responsibility in their daily lives and inspire others to do the same. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interest of diverse stakeholders (Lincoln 2007).We strive to be a leader in corporate citizenship and sustainable development, caring for our employees and customers, seeking to enrich the quality of life for the communities in which we do business and serving as good stewards of society and the en vironment (Shangri-La Asia Limited 2010). â€Å"To delight our guests every time by creating engaging experiences straight from our hearts†. Again the same, they want to delight their quests, but as there is a low traffic of guests, it is self explanatory that they are not fulfilling the needs of their guests.According to their mission they want to differentiate them with others by providing the guests a feeling of home and interacting but for that they need customers, without that they can’t do anything (Kumar Swain 2011). 4. 2 Strategic Goals Shangri-La Hotel is a facility of services which provide places to stay for customers around the world. It is known as a hotel or a resort for consumers to relax or  even have a  vacation at  the hotel. Shangri-La Hotel is a  much known hotel in Singapore  because it was founded there itself. Shangri-La Hotel has provided a hotel for business traveler.Therefore, it has made another target of business in its management. With these targets, the company has proven to be the world’s best finest hotel in management and services. This hotel has also been situated in Malaysia itself, which have also become a finest hotel for business travelers and also travelers around the world and locally. Therefore, with these achievements, we have decided to make a research about the company itself and prove of its facility that satisfies us as a customer (Shangri-La International Hotel Management Ltd. 2012).Great hotels are made by great employees, not by crystal chandeliers or expensive carpets. This strongly held belief at Shangri-La Hotels and Resorts translates to a firm commitment to employee development. Such dedication will be increasingly important as the group’s workforce grows from 37,000 to nearly 60,000 by 2013 (Shangri-La International Hotel Management Ltd. 2012). The process begins with careful selection staff are â€Å"hired for attitude, trained for skills† providing a fertile f oundation for the Shangri-La philosophies to be embraced.Shangri-La then invests heavily in training perhaps more than any other hotel group with intensive, ongoing coaching for all staff at 68 hotels and resorts. The group then retains its high caliber staff by creating an environment whereby employees may achieve their personal and career goals. Shangri-La has one of the lowest staff turnover rate in the industry (Shangri-La International Hotel Management Ltd. 2012). 4. 3 Corporate Strategies Shangri-La Care the group’s defining feature is its exceptional and warm hospitality, as defined by its philosophy Shangri-La hospitality from caring people.All staff undergoes the â€Å"Shangri-La Care† training programme within six months of joining the group. The programme is designed to develop a consistent Shangri-La style of service to deliver a superior guest experience and build brand loyalty. Respect, courtesy, sincerity, helpfulness and humility are all core values of the training. Under the umbrella theme â€Å"Shangri-La Care the Shangri-La Way† the programme is divided into four modules: Shangri-La Care 1 – â€Å"Shangri-La hospitality from caring people†, Shangri-La Care 2 – â€Å"Delighting customers†, Shangri-La Care 3 – â€Å"Recover to gain loyalty† and Shangri-La Care 4 – â€Å"Taking ownership. The four modules of Shangri-La Care focus on the group’s mission: Delighting customers each and every time, part of Shangri-La’s guiding principles (Mohd  Rizal 2007). Shangri-La Care is a living culture within the group, strongly supported by top management and continuously cascaded through the organization. All hotels are required to allocate a specific budget for people training and development and the hotels’ general managers are responsible for ensuring the all the allocated funds are spent year after year.Below is Shangri-La Care Modules that line out what servi ce personnel do and how to serve their customers should best (Shangri-La International Hotel Management Ltd. 2012). 4. 4. 1 Shangri-La Care 1: Shangri-La Hospitality from Caring People First of all, addresses how to make the guests feel special and important by focusing on the five core values of Shangri-La Hospitality: Respect, Humility, Courtesy, Helpfulness and Sincerity. It also imbues  the value of  Ã¢â‚¬ËœPride without Arrogance’ as the service  hallmark (Mohd  Rizal 2007). . 4. 2 Shangri-La Care 2: Delighting Customers Focuses on the importance of guest loyalty and how it can only be achieved by delighting the guests not just the first time but every single time. Employees must be guest obsessed, doing more for guests by ‘going the extra mile', being flexible and never  saying no, anticipating and responding quickly, and recognizing the guest's individual needs (Mohd  Rizal 2007). 4. 4. 3 Shangri-La Care 3: Recover to Gain Loyalty High lights the impo rtance of recovery when a mistake is made.When recovery is done well, it may be an opportunity to gain further commitment and loyalty but if there is no or poor recovery the lifetime value of the guest is lost in addition to at least 25 others who may hear of the incident through word of mouth. The module teaches the five steps to recovery – Listen, Apologize, Fix the Problem, Delight – the Extra Mile and Follow Up (Mohd  Rizal 2007). 4. 4. 4 Shangri-La Care 4:  Take Ownership Finally, addresses the importance of our employees taking ownership to show care for the customers, colleagues and company.The driver of ownership is  Ã¢â‚¬Å"SELF†, which means S (Show commitment), E (Eager to take initiative), L (Lead ourselves) and F (Filled with  passion). This module attempts to create in the employee’s the mind-set to live in an environment that is  filled with  Care for  guests, Compassion for colleagues and  Pride in the  company (Mohd  Riz al 2007). 4. 0 SWOT chart for the Shangri-La Hotel Strengths| Weaknesses| 1) Shangri-La Hotel is regarded as one of the world’s best management hotel.It includes Shangri-La Hotel and Traders Hotels. 2) Shangri-La Hotel manages to train well employees who are able to provide better quality services to customers. 3) Shangri-La owns strong capital and service that helps it earn good reputation and consumer loyalty. 4) Shangri-La Hotel the uniqueness of interior design of the hotel rooms, lobby, dining cafe and state of the art facilities has been able to attract customer’s intention. It also has been on the luxury of facilities, which can make customers feel comfortable. ) Improved the existing electronic Best Practice process to ensure company-wide benchmarking where ideas with potential for global implementation are highlighted. The most valuable Best Practice recognition was created and is awarded on an annual basis. | 1) Senior executives approaching retirement with n o clear recognizable successor. 2) Problems in recruiting employees to work at the resorts. 3) Shangri-La is very famous in Asia but not in the other continents. So it is hard to attract those customers. ) Losing market share to rivals and higher overall unit costs relative to rivals 5) Unattractive compensation packages. Thus, failure to understand culture differences. | Opportunities| Threats| 1) Relatively safe and peaceful business environment. No natural disaster around the Hotel location, no riots, no terrorist attack, without violent protest or demonstration. 2) The resort hotel is located in a unique island with beautiful beaches and clear water ideal for snorkeling and living activities. 3) Shangri-La has opportunities to attract more ustomers. And then it can improve its fame all around the world. 4) The income of residents continued to rise, according to Maslow’s theory of the level demand, when the people’s living standards up to a certain extent, they hope to meet spiritual needs. Hotel facilities will attract customers’ so the hotel consumption of the people will continue to increase. 5) Increase presences in Asia and also relaxed travel restrictions. | 1) Aggressive fishing activities have been carried out nearby the island lately and it has caused unduly pollution as a result. ) There are many existing and newly built island resorts in the Asia-Pacific region. 3) The competitors are strong. There are lots kinds of hotels, so Shangri-La does not have tremendous competitiveness. 4) Restrictions on travel. 5) Increase in the cost of labor and current economic situation. | SWOT analysis can be defined as â€Å"a critical assessment of the strengths and weaknesses, opportunities and treats in relation to the internal and environment factors affecting an entity in order to establish its condition prior to the preparation of the long term plan. In addition, strengths and weaknesses analysis involves looking at the particular stre ngths and weaknesses of the organization itself and itself and its products/services range. It is an internal appraisal. An analysis of opportunities and threats is concerned with profit making opportunities in the business environment and with identified threats such as falling demand, government legislation and new competition etc. Therefore it is an external appraisal. 5. 0 Reference ) Online Business Advisor, 2006, (Why is Strategic Planning important), viewed 23 February 2012, Available from: http://www. onlinebusadv. com/? PAGE=171 2) David Ingram, D 2012 (Why is the Implementation of projects important to strategic Planning and the Project Manager) viewed 23 February 2012, Available from: http://smallbusiness. chron. com/implementation-projects-important-strategic-planning-project-manager-18215. html 3) Shangri-La 2012, (International Hotel Management Ltd. ) viewed 23 February 2012, Available from: http://www. shangri-la. com/en/corporate/aboutus/overview 4) Strategic Plan of Shangri-La Hotel Table of Contents 1. 0Introduction2 2. 0Strategic Plan3 3. 0Describe mission statement, strategic goals and corporate strategies for a hotel4 3. 1Mission Statement4 3. 2Strategic Goals6 3. 3Corporate Strategies7 3. 3. 1Shangri-La Care 1: Shangri-La Hospitality from Caring People9 3. 3. 2Shangri-La Care 2: Delighting Customers9 3. 3. 3Shangri-La Care 3: Recover to Gain Loyalty9 3. 3. 4Shangri-La Care 4:  Take Ownership10 4. 0SWOT chart for the Shangri-La Hotel11 5. 0Conclusion14 6. 0Reference15 1. 0 Introduction Our group have chosen Shangri La as our topic of discussion for our report writing.Shangri La is a cooperation that has a lot of hotels and resorts in the whole wide world. The name of ‘Shangri La’ was actually from a novel published in 1933 named, ‘Lost Horizon’ written by James Hilton. In present days, the name ‘Shangri La’ has become famous in the worldwide. In 1971, Shangri La has its own deluxe hotel in Singapore. After that, Shang ri La had grew into a huge cooperation which own 72 hotels and resorts in different countries, such as, Asia Pacific, North America, the Middle East, Europe and yet Shangri La is planning to develop more hotels in different countries.Besides that, Shangri La has two Asia’s most prestigious recreational clubs, that is, the Aberdeen Marina Club in Hong Kong, and the Xili Golf and Country Club in Shenzhen. Furthermore, Shangri La’s always follow Asian Hospitality as their unique hospitality to treat their customer. In order to compete with other hotels and resorts, Shangri La had emphasized on hospitality towards their customer. The main thing that makes Shangri La being successful and being different from the other hotels and resorts is offering high level of Asian standards of hospitality and caring for people.Therefore, Shangri La hotels and resorts will care for each and every customer. They will make sure that every customer will satisfied with their services. Shangr i La search for trendsetters and professionals to serve their customer and to achieve the goal, that is, to make sure every customer has great experience once they stay in the hotels and resorts. Strategic planning is critical to business success. Different from classic business planning, the strategic variety involves vision, mission and outside-of-the-box thinking.Strategic planning describes where you want your company to go, not necessarily how you're going to get there. However, like all other â€Å"travel plans,† without knowing where you want to go, creating details on how to arrive are meaningless. Strategic planning defines the â€Å"where† that your company is heading. In order for a business to be successful, there needs to be a roadmap for success. A strategic plan helps to provide direction and focus for all employees. It points to specific results that are to be achieved and establishes a course of action for achieving them.A strategic plan also helps the various work units within an organization to align themselves with common goals. Building a strategic plan is not difficult. It will take some thought and some feedback from customers and others, but businesses should be routinely garnering feedback from appropriate constituent groups on an on-going basis. The process of developing a strategic plan should be rewarding for all involved and usually helps develop stronger communications between members of the planning team. Once developed, the key to making the plan work is a commitment to seeing it through and sound implementation.Many businesses have developed strategic plans only to put them on a shelf to gather dust. Managers need a well-developed strategic plan in order to effectively establish expectations for their employees. Without a plan, expectations are developed in a void and there is little or no alignment with common goals. A good strategic plan looks out 2 to 5 years and describes clearly how the business will grow and prosper over that planning horizon. 2. 0 Strategic Plan 3. 0 Describe mission statement, strategic goals and corporate strategies for a hotel 4. Mission Statement In 2010, Shangri-La Hotels and Resorts had more than seventy hotels and 40,000 employees, with a vision to double within five years, all while maintaining their unique culture of high quality caring and hospitality. In recent years, the hotel chain has won almost every global award, including Asia’s best hotel brand for business and vacation, best luxury hotel chain (Asia Money), best business hotel brand in Asia Pacific (Business Traveler) and top five best overseas hotel (Observer and Guardian) (Marquardt 2011).Shangri-La has a powerful vision for its employees as well as its guests. Employee learning and development is an integral role in Shangri-La and is part of the company’s mission, which states that its aim includes â€Å"enabling all employees to achieve their personal and professional growth. â₠¬  Eng Leong Tan, Director for HR notes, â€Å"We seek to be the first choice employer among hospitality workers. We are committed to providing an environment in which employees can learn and grow.It is not enough just to pay well and offer good benefits. Growth opportunities are equally important, especially to younger employees† (Marquardt 2011). Shangri-La’s hotel mission statement we envision a community of responsible and educated citizens who are environmentally conscious, practice social responsibility in their daily lives and inspire others to do the same. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interest of diverse stakeholders (Lincoln 2007).We strive to be a leader in corporate citizenship and sustainable development, caring for our employees and customers, seeking to enrich the quality of life for the communities in which we do business and serving as good stewards of society and the en vironment (Shangri-La Asia Limited 2010). â€Å"To delight our guests every time by creating engaging experiences straight from our hearts†. Again the same, they want to delight their quests, but as there is a low traffic of guests, it is self explanatory that they are not fulfilling the needs of their guests.According to their mission they want to differentiate them with others by providing the guests a feeling of home and interacting but for that they need customers, without that they can’t do anything (Kumar Swain 2011). 4. 2 Strategic Goals Shangri-La Hotel is a facility of services which provide places to stay for customers around the world. It is known as a hotel or a resort for consumers to relax or  even have a  vacation at  the hotel. Shangri-La Hotel is a  much known hotel in Singapore  because it was founded there itself. Shangri-La Hotel has provided a hotel for business traveler.Therefore, it has made another target of business in its management. With these targets, the company has proven to be the world’s best finest hotel in management and services. This hotel has also been situated in Malaysia itself, which have also become a finest hotel for business travelers and also travelers around the world and locally. Therefore, with these achievements, we have decided to make a research about the company itself and prove of its facility that satisfies us as a customer (Shangri-La International Hotel Management Ltd. 2012).Great hotels are made by great employees, not by crystal chandeliers or expensive carpets. This strongly held belief at Shangri-La Hotels and Resorts translates to a firm commitment to employee development. Such dedication will be increasingly important as the group’s workforce grows from 37,000 to nearly 60,000 by 2013 (Shangri-La International Hotel Management Ltd. 2012). The process begins with careful selection staff are â€Å"hired for attitude, trained for skills† providing a fertile f oundation for the Shangri-La philosophies to be embraced.Shangri-La then invests heavily in training perhaps more than any other hotel group with intensive, ongoing coaching for all staff at 68 hotels and resorts. The group then retains its high caliber staff by creating an environment whereby employees may achieve their personal and career goals. Shangri-La has one of the lowest staff turnover rate in the industry (Shangri-La International Hotel Management Ltd. 2012). 4. 3 Corporate Strategies Shangri-La Care the group’s defining feature is its exceptional and warm hospitality, as defined by its philosophy Shangri-La hospitality from caring people.All staff undergoes the â€Å"Shangri-La Care† training programme within six months of joining the group. The programme is designed to develop a consistent Shangri-La style of service to deliver a superior guest experience and build brand loyalty. Respect, courtesy, sincerity, helpfulness and humility are all core values of the training. Under the umbrella theme â€Å"Shangri-La Care the Shangri-La Way† the programme is divided into four modules: Shangri-La Care 1 – â€Å"Shangri-La hospitality from caring people†, Shangri-La Care 2 – â€Å"Delighting customers†, Shangri-La Care 3 – â€Å"Recover to gain loyalty† and Shangri-La Care 4 – â€Å"Taking ownership. The four modules of Shangri-La Care focus on the group’s mission: Delighting customers each and every time, part of Shangri-La’s guiding principles (Mohd  Rizal 2007). Shangri-La Care is a living culture within the group, strongly supported by top management and continuously cascaded through the organization. All hotels are required to allocate a specific budget for people training and development and the hotels’ general managers are responsible for ensuring the all the allocated funds are spent year after year.Below is Shangri-La Care Modules that line out what servi ce personnel do and how to serve their customers should best (Shangri-La International Hotel Management Ltd. 2012). 4. 4. 1 Shangri-La Care 1: Shangri-La Hospitality from Caring People First of all, addresses how to make the guests feel special and important by focusing on the five core values of Shangri-La Hospitality: Respect, Humility, Courtesy, Helpfulness and Sincerity. It also imbues  the value of  Ã¢â‚¬ËœPride without Arrogance’ as the service  hallmark (Mohd  Rizal 2007). . 4. 2 Shangri-La Care 2: Delighting Customers Focuses on the importance of guest loyalty and how it can only be achieved by delighting the guests not just the first time but every single time. Employees must be guest obsessed, doing more for guests by ‘going the extra mile', being flexible and never  saying no, anticipating and responding quickly, and recognizing the guest's individual needs (Mohd  Rizal 2007). 4. 4. 3 Shangri-La Care 3: Recover to Gain Loyalty High lights the impo rtance of recovery when a mistake is made.When recovery is done well, it may be an opportunity to gain further commitment and loyalty but if there is no or poor recovery the lifetime value of the guest is lost in addition to at least 25 others who may hear of the incident through word of mouth. The module teaches the five steps to recovery – Listen, Apologize, Fix the Problem, Delight – the Extra Mile and Follow Up (Mohd  Rizal 2007). 4. 4. 4 Shangri-La Care 4:  Take Ownership Finally, addresses the importance of our employees taking ownership to show care for the customers, colleagues and company.The driver of ownership is  Ã¢â‚¬Å"SELF†, which means S (Show commitment), E (Eager to take initiative), L (Lead ourselves) and F (Filled with  passion). This module attempts to create in the employee’s the mind-set to live in an environment that is  filled with  Care for  guests, Compassion for colleagues and  Pride in the  company (Mohd  Riz al 2007). 4. 0 SWOT chart for the Shangri-La Hotel Strengths| Weaknesses| 1) Shangri-La Hotel is regarded as one of the world’s best management hotel.It includes Shangri-La Hotel and Traders Hotels. 2) Shangri-La Hotel manages to train well employees who are able to provide better quality services to customers. 3) Shangri-La owns strong capital and service that helps it earn good reputation and consumer loyalty. 4) Shangri-La Hotel the uniqueness of interior design of the hotel rooms, lobby, dining cafe and state of the art facilities has been able to attract customer’s intention. It also has been on the luxury of facilities, which can make customers feel comfortable. ) Improved the existing electronic Best Practice process to ensure company-wide benchmarking where ideas with potential for global implementation are highlighted. The most valuable Best Practice recognition was created and is awarded on an annual basis. | 1) Senior executives approaching retirement with n o clear recognizable successor. 2) Problems in recruiting employees to work at the resorts. 3) Shangri-La is very famous in Asia but not in the other continents. So it is hard to attract those customers. ) Losing market share to rivals and higher overall unit costs relative to rivals 5) Unattractive compensation packages. Thus, failure to understand culture differences. | Opportunities| Threats| 1) Relatively safe and peaceful business environment. No natural disaster around the Hotel location, no riots, no terrorist attack, without violent protest or demonstration. 2) The resort hotel is located in a unique island with beautiful beaches and clear water ideal for snorkeling and living activities. 3) Shangri-La has opportunities to attract more ustomers. And then it can improve its fame all around the world. 4) The income of residents continued to rise, according to Maslow’s theory of the level demand, when the people’s living standards up to a certain extent, they hope to meet spiritual needs. Hotel facilities will attract customers’ so the hotel consumption of the people will continue to increase. 5) Increase presences in Asia and also relaxed travel restrictions. | 1) Aggressive fishing activities have been carried out nearby the island lately and it has caused unduly pollution as a result. ) There are many existing and newly built island resorts in the Asia-Pacific region. 3) The competitors are strong. There are lots kinds of hotels, so Shangri-La does not have tremendous competitiveness. 4) Restrictions on travel. 5) Increase in the cost of labor and current economic situation. | SWOT analysis can be defined as â€Å"a critical assessment of the strengths and weaknesses, opportunities and treats in relation to the internal and environment factors affecting an entity in order to establish its condition prior to the preparation of the long term plan. In addition, strengths and weaknesses analysis involves looking at the particular stre ngths and weaknesses of the organization itself and itself and its products/services range. It is an internal appraisal. An analysis of opportunities and threats is concerned with profit making opportunities in the business environment and with identified threats such as falling demand, government legislation and new competition etc. Therefore it is an external appraisal. 5. 0 Reference ) Online Business Advisor, 2006, (Why is Strategic Planning important), viewed 23 February 2012, Available from: http://www. onlinebusadv. com/? PAGE=171 2) David Ingram, D 2012 (Why is the Implementation of projects important to strategic Planning and the Project Manager) viewed 23 February 2012, Available from: http://smallbusiness. chron. com/implementation-projects-important-strategic-planning-project-manager-18215. html 3) Shangri-La 2012, (International Hotel Management Ltd. ) viewed 23 February 2012, Available from: http://www. shangri-la. com/en/corporate/aboutus/overview 4)